KrossKast, LLC

Privacy Policy

Last updated: July 3rd, 2019

Table Of Contents:

00. Definitions
01. Welcome to KrossKast!
02. Information We Collect
03. How We Use Your Information
04. Sharing Your Information
05. Cookies And Other Tracking Technologies
06. Do Not Track Disclosure
07. Service Providers
08. Our Stance On Third-Party Websites
09. How Long Do We Keep Your Information?
10. Collection Of Information From Minors
11. Your Privacy Rights
12. Security
13. International Transfer
14. Changes To This Privacy Policy
15. Governing Law
16. Contact Us

00. Definitions

Let it be known that the terms below in this section "00. Definitions" shall also be known and defined as the following.

Affiliate: "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. "Control," for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

Billing Cycle: "Billing Cycle" shall be know the the bill that you will recieved in advance on a recurring basis ("Billing Cycle") for the use of the "Services". "Billing Cycles" are set either on a monthly, quarterly, bi-annual, or annual basis, depending on the type of agreement offered or arranged when purchasing a "Subscription." Our "Billing Cycles" will never change when adding additional locations to a "Subscription", (see Section 07. Subscriptions).

KrossKast, LLC: “KrossKast, LLC” shall also be known as (“KrossKast”, "KrossKast's", "company", "our", "us", or "we").

Location(s): "Location(s)" shall be known as each physcial address that you will be using the "Services" at.

Period(s): "Period(s)" shall be known as the minimum time-frame for each "Subscriptions". All Periods are a minimum of one, two or three years, (depending on the "Period" you choose).

Promotions: “Promotions” shall be known as any promotions, contests, sweepstakes or contents (collectively, “Promotions”) made available through the "Service". 

Purchase(s): "Purchase(s)" shall be known as the purchase of any of our products or service made available through the "Service".

Service(s): "Service(s)" shall be know as, including but not limited to, streaming music and any and all content services delivered from our website, and/or our KrossKast Apps, (mobile applications via the Apple or Android App Store) to your computer(s) and/or mobile device(s).

Sites: Collectively, all information collected through our website, (such as, our mobile application, (“Apps”), and/or any related services, sales, marketing or events.

Subscription(s): "Subscription(s)" shall be known as, including but not limited to, the Standard package, Elite package, Elite Pro package, or Enterprise packages, that will automatically extend on an annual or multi-annual "Period" and can have multiple "Locations" under each.

Terms: "Terms" shall also be known as the "Terms and Conditions," which will refer to the full contractual agreement, "Contract" herein by and between "you,” and “KrossKast.”

You or Your: "You" or "Your" shall refer to such entity and it affiliates, and person or persons responsible signing up and creating their account directly or indirectly with KrossKast.


Thank you for choosing to be part of our community at KrossKast, LLC. We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about our policy, or our practices with regards to your personal information, please contact legal councilor feel free to contact us at, TheKrossGroup.

When you visit our website, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services.

This privacy policy agreement providing the utilization of KrossKast, LLC is legally binding and applies to all information collected through our website (such as, our mobile application, (“Apps”), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”). Please read this Privacy Policy ("Privacy Policy") carefully before using the website and/or our KrossKast mobile application (together, or individually, the "Service") operated by KrossKast, LLC, as it will help you make informed decisions about sharing your personal information with us.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Personal information you disclose to us: We collect personal information that you provide to us such as a name, address, contact information, passwords, security data, and payment information.

We collect personal information that you voluntarily provide to us when registering at the Sites or Apps, expressing an interest in obtaining information about us or our products, subscriptions and services, when participating in activities on the Sites or Apps or otherwise contacting us. The Personal information that we collect depends on the context of your interactions with us and the Sites or Apps, the choices you make and the products, subscriptions and features you use. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

The personal information we collect can include the following:

Information automatically collected: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites or Apps.

We automatically collect certain information when you visit, use or navigate the Sites or Apps. The information does not reveal your specific identity (like your name or contact information) but may include the type of device that your are using, your devices unique ID and usage information, such as your IP address, browser type, browser version and device characteristics, operating system, language preference referring URLs, device name, country, location, what pages of our Sites or Apps that you visit, the time and date of your visit, the time spent on those pages, information about how and when you use our Sites or Apps and other technical and statistical information. In addition, we may use third party services such as Google Analytics, or Sentry that collect, monitor, and analyze this type of information in order to increase our Sites and Apps functionality. These third party services providers have their own privacy polices addressing how they use such information, and you should review the polices of such third parties and contact them directly to respond to your questions. This information is primarily needed to maintain the security and operation of our Sites or Apps, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Information collected through our Apps: We may collect information regarding your geo-location, mobile device, push notifications, when you use our apps.

If you use our Apps, we may also collect the following information:

Information Collected from other sources

We may collect limited data from public databases, marketing partners, and other outside sources. We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).


We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Sites or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:


We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:


We may use cookies and other tracking technologies to collect and store your information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We may use cookies to collect information to improve our Services within our Sites & Apps and similar tracking technologies (like web beacons, API’s and pixels) to access, track the use of content in real-time, and/or store information for later use. Additionally, any and all audio played within our Sites and/or Apps are live tracked in real time and logged forever, (via a date and time stamped log) for legal purposes and to better improve site performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Sites or Apps and we recommend that you leave them turned on.


We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. Disabling Do Not Track is a breach of this privacy policy herein.


We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

The Sites or Apps may contain advertisements and/ or contain links to third parties that are not operated by us or affiliated with us and which may link to other websites, online services or mobile applications. If you click on a third party link, you will be directed to that third party’s Sites or Apps. We cannot guarantee the safety and privacy of data you provide to any third parties. We have no control over and assume no responsibility for the content, privacy policy or practices of any third parties Sites, Apps, or Services. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites or Apps. You should review the polices of such third parties and contact them directly to respond to your questions.


We keep your information for as long as necessary to fulfill the purposes outlined in the this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keeping your personal information for longer than 2 years past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is no possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


We do not knowingly collect or solicit data from or market to children under 18 years of age. Only persons age 18 or older have permission to access our Sites or Apps. By using the Sites or Apps, you represent that you are at least 18 or you are the parent or guardian of such a minor and consent to such minors dependent’s use of the Sites or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data for our records. Additionally, our Services provided through our Sites or Apps does not address anyone under the age of of 13 (“Children”). We do not knowingly collect personally identifiable information for Children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children under age 13, we will take steps to remove that information from our servers. If you become aware of any data we have collected from children under age 18, please contact us at TheKrossGroup.


You may review, change, or terminate your account at any time. If you are still within your “Subscription” “Period” and choose to terminate your account, we will continue to bill you for any additional fees until the expiration of your “Subscription”. See our Terms And Conditions section “16. Termination” for more information.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can. Some of our “Products”, like our “Subscriptions” are only offered in annual or multi annual periods. If you are still within your “Subscription” “Period” and choose to terminate your account, we will continue to bill you for any additional fees until the expiration of your “Subscription”.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.


We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. Although we will provide our “commercially best efforts” to protect your personal information, transmission of personal information to and from our Sites or Apps is at your own risk. You should only access the services within a secure environment.

Additionally, KrossKast will never request ANY personal information through unsolicited e-mails, phone calls, or other communications. If this happens, please let us know immediately and end the unsolicited communication without responding.


Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Yes, we will update this policy as necessary to stay compliant with relevant laws.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. Your continued use of our Sites, Apps, and Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make material changes to this privacy policy, we will notify you either by prominently posting a notice of such changes on our website, or by directly sending you a notification to the email you have provided us. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


KrossKast is designed for use for businesses with in the United States of America & Canada, and is governed within the United State Laws. While KrossKast follows most of the laws and regulations of the European Union and other countries, we cannot guarantee the “our” website will conform to all the laws and legalities outside of the United States. KrossKast is a U.S. company operating in New York State and shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of this Policy will not be considered a waiver of those rights. If any provision of this Policy is held to be invalid or unenforceable by a court, the remaining provisions of this Policy will remain in effect. This Policy constitutes the entire agreement between us regarding our Service, and supersedes and replaces any prior agreements we might have had between us regarding the Service.


If you have questions about this Privacy Policy please contact us at TheKrossGroup or by post to:

KrossKast, LLC
441 Central Park Ave, #275
Hartsdale, NY
United States